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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Rastrick

Pharmacy Weight Loss Rastrick
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Rastrick is a General Pharmaceutical Council (GPhC) registered online pharmacy operating from Rastrick, UK (GPhC No. 9012511). We provide clinically supervised weight loss consultations and prescription services online.

2. Eligibility

To use our services, you must:

We reserve the right to decline any request where we determine our services are clinically inappropriate for you. Providing false or misleading information may result in immediate termination of your account and could pose serious risks to your health.

3. Prescriptions

All prescriptions are issued at the sole clinical discretion of our GPhC-registered pharmacists and prescribers. Completing a consultation does not guarantee that a prescription will be issued.

Prescriptions are only valid for the individual named and must not be shared or transferred to another person. You must inform us of any changes to your health, medication, or circumstances before reordering. We may request additional information or a review before dispensing any repeat supply.

4. Payment

Full payment is required at the time of ordering. We accept major debit and credit cards. All transactions are processed securely via encrypted payment providers.

Prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. We reserve the right to change our prices at any time; however, the price displayed at the time of your order will apply to that transaction.

If your consultation results in a prescription not being issued, you will not be charged for the medication. Consultation fees, where applicable, remain non-refundable once the clinical review has been completed.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is provided via a tracked postal or courier service.

Delivery timescales are estimates and may be affected by circumstances beyond our control, including Royal Mail or courier delays. We are not liable for delays caused by third-party delivery providers once an item has been dispatched.

You are responsible for ensuring a safe and suitable delivery address is provided. Medication will not be left unattended in an unsecured location unless you have explicitly authorised this.

6. Cancellations and Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of purchase, provided the medication has not yet been dispensed or dispatched.

Once medication has been dispensed, it cannot be returned or refunded for safety and legal reasons, in accordance with UK medicines legislation. If you believe you have received incorrect or damaged goods, please contact us within 48 hours of receipt.

To request a cancellation, contact us at the details provided on our website as soon as possible.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for professional medical consultation with your GP or specialist.

You should always inform your GP of any prescription medication you are taking, including weight loss treatments obtained through our service. In the event of a medical emergency, contact 999 or attend your nearest Accident and Emergency department immediately.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the provision of our services and will not be sold to third parties. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be published on our website with the date of last revision. Continued use of our services following any changes constitutes your acceptance of the updated terms.

If you have any questions regarding these terms, please contact us through the details listed on our website.